With the COVID-19 delta variant on the rise across Arizona, we wanted to share an update on the extensive measures we are following to best ensure the safety of our customers, staff, and their families during the latest wave.
Read on to learn how each of our teams is working hard to keep you safe.
Our solar integrators are actively meeting with customers while practicing an abundance of caution, including mask-wearing and social distancing. We have all the virtual tools necessary to help you explore solar from the comfort of your home or office. We are happy to conduct face-to-face meetings if that is preferred. We can meet you on your front porch or another outdoor area of your choosing. If entry into the home is required or requested, we will wear face coverings and follow all CDC-issued social distancing guidelines.
In most circumstances, installing solar does not require entry into a home or business, and as a result, our installation crews spend their workdays outdoors with minimal close contact to each other or customers. To further mitigate risk, our installation staff wear face coverings when traveling to and from the job site in shared vehicles. Our commercial crews observe all site-specific, customer-mandated COVID protocols. Finally, all crews are provided with the means to sanitize common work areas, including vehicles and tools.
Our service teams are able to diagnose and address many issues without entering the home. If a system cannot be assessed remotely or from the exterior, we will only enter a home or place of business with permission, and we will follow all CDC recommended safety guidelines, including mask-wearing and social distancing.
To protect our office staff and visitors, we have limited access to our Chandler headquarters to critical staff only. Many of our employees continue to work from home. When at the office, everyone wears masks, adheres to social distancing guidelines, and sanitizes workspaces regularly. Phones and emails work just fine, and all team members are observing regularly posted hours of operation.
We believe these changes are the best offense for this resilient virus. We appreciate the ongoing support and understanding of our community, and we look forward to less turbulent times ahead. Together we will win.