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Privacy Policy

Sun Valley Solar Solutions Privacy Policy

This privacy policy discloses the privacy practices for Sun Valley Solar Solutions, 3225 N Colorado Street, Chandler AZ 85225 and how we collect and use information about you. This privacy policy applies solely to information collected by Sun Valley Solar Solutions on this web site. 

The Sun Valley Solar Solutions Privacy Policy covers: 

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What cookies we use and what we do with the information collected through cookies.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us through email, form submissions, chats, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests. Unless you ask us not to, we may contact you via email in the future to give you updates or alert you to changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Live Chat Attendant

We use a third-party live chat attended service known as Live Admins. During live chats, Live Admins attendants will request specific information exclusively to be shared with SVSS and no other entity. Live Admins considers this data confidential and deletes it after the chat in accordance with their own privacy policies which can be reviewed here

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use analytic and advertising cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Finally, we may also use cookies to retarget visitors who land on our website with ads about pages or products they've viewed.

Our website asks you to accept or decline cookies when you first visit. If you've accepted cookies in the past but would like to decline them now, you can change this in your browser settings. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. 

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google Analytics and Google AdWords on our website. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics and Google AdWords cookies) and third-party cookies (such as Google advertising cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. By accessing our site, you consent to the collection and use of your information by these third-party vendors. 

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Retargeting

We occasionally use retargeting on our website through Perfect Audience and other third-party advertisers. Online retargeting is another form of online advertising that allows us and some of our advertising partners to show you ads based on your browsing patterns and interactions with a site away from our sites.

For example, if you have visited the website of an online clothes shop, you may start seeing ads from that website displaying offers or the products you were browsing. This technology allows companies to advertise to you even if you leave their website without making a purchase. This is done through cookies that say "This person visited this page, so show them ads relating to that page." This cookie does not in anyway identify you or give access to your computer. See above section on cookies for more details and how to opt out.

Security

We take precautions to protect your information, but encourage you to submit sensitive information only in person or by phone to our office. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Contact Us

If you have any questions about these Agreements, please feel free to contact us.