Online Resources for Solar Service
When your solar system is down or not operating efficiently, we understand the importance of getting it running again. Time is money when it comes to solar production, after all. That's why we put together this Customer Support page as a quick resource for troubleshooting your solar equipment at home.
Below, you'll find answers to common questions, videos about turning your system on and off, and blogs about common solar service topics. We hope the information below will be useful for you over the life of your solar array.
If you still have a question or an issue with your system, please don't hesitate to contact us by filling out the form below or calling us at 480-689-5050. Our services list is below, and we'd be happy to help.
- General maintenance
- Remove/re-install system
- Monitoring packages
- Wildlife guards
- Panel cleaning
- Car charging stations
- Battery installation & service
Solar Service FAQs
If you need help with your solar energy system, look at some of the most common questions our service team receives. You can find the resolution to your problem quickly below. If you need more support for your issue, please contact us by filling out the form below or call our Service Department at 480-689-5050.
How do I read my monitoring portal?
How do I reset my router?
What do the lights on my SolarEdge inverter mean?
How do I power cycle my SolarEdge inverter?
Will solar panels power my home when the grid is down?
Do my panels have to be cleaned?
Will my system work at night or on cloudy days?
What if I have an emergency?
What happens if I need a new roof?
From turning your residential energy system on and off to adjusting your demand manager, our helpful how-to videos below can help.
Turning Your System On
Turning your solar energy system on is a fairly simple task. Watch Bobby as he goes through the process.
Turning Your System On
Turning your Solar Edge on is a fairly simple task. Watch as we go through the process.
How Demand Management Works
With demand-based rate plans available in both SRP and APS, the savings potential with solar has never been greater.
Demand Manager How-To
Learn how to use a demand manager to save even more money on your monthly electric bills.
Popular Service Blogs
Our blog is another great resource to find answers to popular questions about going solar and the service needed afterwards. Take a look at our most popular service blogs below for additional information.