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Choosing Solar Service: 4 Key Questions Answered

Kyle Ritland - Marketing
January 14, 2023
1 min read

[Originally published on January 14, 2023, | Updated on January 24, 2024 - 3 min read]

Selecting a Solar Service Provider: 4 Key Questions for 2024

Choosing the right solar service provider is one of the most important steps in your journey toward energy independence. A solar system is a long-term investment, and selecting the right company ensures your panels operate at peak performance for decades to come. As you weigh your options in 2024, here are four key questions to help guide your decision:

1. Certifications and Partnerships

Start by asking about a provider’s certifications and manufacturer partnerships. Reputable organizations like the North American Board of Certified Energy Practitioners (NABCEP) set high standards for training and quality. According to EnergySage, certifications signal that the installer is both knowledgeable and committed to best practices. Partnerships with trusted solar manufacturers also indicate a provider has access to quality equipment and up-to-date training.

2. Service Experience

Inquire about the provider's experience servicing solar systems, especially in your local climate.  Arizona homeowners, for example, face unique conditions such as extreme heat, dust, and monsoon storms. A provider familiar with these regional challenges can design and maintain a system built to last. Ask how long they’ve been in business and request examples of work in your area.

3. Monitoring Services

A strong monitoring program ensures your solar system is delivering the savings you expect. Many top providers offer advanced system monitoring, annual inspections, or proactive alerts to catch issues before they become costly repairs. This peace of mind is one of the most valuable services a solar company can offer.

4. Comprehensive Service Approach

Finally, look for a provider that not only installs solar panels but also services them throughout their lifespan. Companies that handle everything—from design and installation to ongoing maintenance—can offer consistent quality and accountability. This “one-stop-shop” approach means fewer headaches and better long-term performance.

Selecting a solar provider with the right qualifications, experience, and service approach is essential for a successful solar installation.

For more detailed guidance on choosing a solar provider, visit EnergySage's guide to choosing a solar company.

 

About the Author

Kyle Ritland - Marketing

After working in technology marketing throughout the Pacific Northwest and Silicon Valley for more than 20 years, Kyle opted to follow his heart and focus his talents in solar energy.

As the head of Marketing at Sun Valley Solar Solutions, Kyle works hard to demystify the ever-changing solar landscape in Arizona and across the country. He especially enjoys helping people separate fact from fiction by presenting solar transparently and accurately, rather than relying on hype or deceptive marketing tactics that are far too common with some solar companies.

When not touting the benefits of solar, encouraging his friends to opt for paper over plastic, or growing his own vegetables, Kyle is generally found hiking with his pointer Bravo or preparing a home-cooked meal for friends.

“If you truly understand how solar works it’s easy to see through the gimmicks. The opportunity for savings is very real when you have the correct information”